Two of the nation’s power distribution firms, Ibadan Electrical energy Distribution Firm and Eko Electrical energy Distribution Firm, assured prospects a secure provide throughout this festive season.
The Discs gave the assure on Thursday in separate statements made out there to our correspondent.
EKEDC’s Basic Supervisor of Company Communications, Mr. Godwin Idemudia, stated the corporate stays dedicated to making sure that its prospects have a relentless provide of electrical energy in the course of the vacation season and past.
He stated: “We perceive that there might be a better demand for provide throughout this season and we’re dedicated to assembly the calls for of our prospects throughout this era.
“Because of the latest enhance in COVID-19 circumstances, we ask our prospects to keep away from giant conferences and crowded locations throughout celebrations and put on their masks if they should go away.
“Our digital and digital platforms can even be out there for buyer complaints, referral and determination.”
IBEDC’s administration assured its community prospects its dedication to ensure a frictionless service in the course of the Christmas holidays.
IBEDC’s Director of Operations, Mr. John Ayodele, stated measures have been put in place to make sure community stability and clean operations in the course of the holidays.
“Anticipating buyer expectations whereas on trip, we’re totally geared up to make sure that faults are eradicated as shortly as potential in our franchise to keep away from pointless interruptions within the energy provide,” he stated.
He stated that whereas 2020 was a yr affected by many challenges, the corporate nonetheless demonstrated its dedication to glorious service supply, creating extra customer support items in its franchise for sooner complaints and failure resolutions, up to date and put in some main electrical infrastructures.
“We’ve additionally launched progressive ICT-based initiatives and insurance policies to advertise real-time studying of our meters, account distribution and, normally, to make sure extra environment friendly enterprise operations.”
Ayodele suggested prospects to benefit from cost channels to pay payments and promote them to keep away from disconnection in the course of the holidays.
He additionally urged drivers to keep away from driving inebriated and observe visitors guidelines to keep away from collisions with electrical poles.
“Guarantee correct supervision of your kids and pupils to keep away from home and electrical accidents throughout this era. Keep away from cooking or negotiating with a excessive voltage wire, flip off all electrical home equipment that aren’t in use and don’t use charlatans to repair any electrical faults, ”he added.